As an online store, we strive to offer a Returns service is completely hassle free for you. If you are not completely satisfied with your purchase, return it to us in its original condition and packaging within 15 days of receipt and we will issue a full refund (excluding original delivery charge), or exchange the item for a different size, if so desired .
We will pay back the monetary value of the goods returned to us, at that price you bought them if they are in their original condition.
In all cases, the product must be in its original condition, including all packaging. For example, t-shirts is to be returned along with the original box. All goods will be inspected when returned.
Remember that the goods are your responsibility until they reach our warehouse. Make sure that the package you return the product in should prevent any damage to the item or box.
We recommend that you use a service that assures you the value of the goods you return. Please send your return:
www.universalpixel.se UNIVERSALPIXEL Lönngatan 42C 214 49 Malmö Sverige
From the reception you have 15 days to decide whether you want to return any item in your order. For both Swedish and international customers, do the returns through a postal service.
Note that it is very important that when you return an item we need to know:
The order number.
If you want a refund or exchange.
Without these details we will not be able to take the action you want us to.
It may take a few days for us to get your return, depending on which service you use. But when we get them, we will inspect and process the goods within 1 day to make sure you get what you want as quickly as possible.
In all cases, the product must be in its original condition. All goods will be inspected and if a product is in a unfit condition the item will be returned to you.